Privacy policy

Effective August 10, 2026

This Privacy Policy describes how Swim Hair LLC may collect, use, disclose, retain, and protect personal information when customers and visitors use the Swim Hair website, online store, customer-service channels, and related services.

Information We May Collect

     
  • Identifiers and contact information, including name, email address, telephone number, billing address, and shipping address.
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  • Order and transaction information, including products ordered, order value, discounts, shipping information, returns, refunds, and customer-service history.
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  • Payment-related information processed through payment providers. Full payment-card information may be collected and processed directly by the applicable payment provider rather than stored by Swim Hair LLC.
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  • Device and internet information, such as IP address, browser type, device type, operating system, referring pages, pages visited, approximate location derived from IP address, and interaction information.
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  • Cookie, analytics, advertising, and similar technology information, where used.
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  • Communications, reviews, survey responses, photographs, or other information a person voluntarily submits.
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  • Marketing preferences and consent records.

Sources of Information

Information may be collected directly from customers, automatically through website technologies, and from service providers or platforms involved in transactions, website operation, analytics, advertising, fraud prevention, shipping, or customer service.

How We Use Personal Information

     
  • Process payments, fulfill orders, arrange delivery, and administer returns or refunds.
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  • Provide customer service and respond to questions or requests.
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  • Send transactional communications, including order, shipping, refund, security, and product-related notices.
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  • Operate, maintain, personalize, analyze, secure, and improve the website and customer experience.
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  • Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity.
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  • Maintain business, tax, accounting, and legal records.
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  • Comply with legal obligations and enforce applicable terms and policies.
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  • Send promotional communications where permitted and according to customer preferences.
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  • Measure advertising or marketing effectiveness where permitted by applicable law.

Cookies and Similar Technologies

The website may use cookies, pixels, tags, local storage, analytics technologies, and similar tools to